FAQs

How do I get in touch with you?

If you have an inquiry, question or feedback for us, please visit our Contact page to send us your message.

How much does shipping cost?

Shipping has a fixed rate of NOK 100, no matter where you are located in Norway.

How long does shipping take?

After you place your order, it typically takes about 1-2 days to be processed, picked, and packed. After it's sent out, delivery typically takes between 5-7 days. You'll receive an email with your tracking number. Occasionally, delays are possible due to weather, courier delays, and delivery issues.

Can I cancel an order?

Unfortunately, we cannot revise or cancel an order after it has been placed. After receiving your order, you can reach out to us to process a refund. Please see the question titled "How do I process a refund?" for more details.